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Frequently Asked Questions

View our FAQs below to find quick answers to any questions you may have.

Our goal is to efficiently handle and dispatch all orders within a timeframe of 1-3 business days. However, it is important to note that during busy seasons or periods of increased demand, processing times may be slightly extended and when you place your order, it should let you know the expected arrival. Once your order has been shipped, an email will be sent to you containing the relevant tracking information too.
We offer various shipping options to accommodate our customers' needs. Shipping costs and delivery times depend on the destination and chosen shipping method. You can find detailed information about our shipping options and costs at checkout, but generally we include Free Shipping on all orders now, unless you need it faster where you may incur a cost.
Yes, we proudly offer international shipping to a wide range of countries. Please note that international customers may be responsible for any customs fees, taxes, or duties that may apply to their orders.
Our utmost priority is your complete satisfaction with every purchase. Should you find yourself unsatisfied with your order, you have the option to initiate a return within 30 days of receiving it, entitling you to a full refund or an exchange. Please refer to our Return Policy for more information on the return process and conditions.
We want to advocate for EVERY Body, so if the current sizing doesn't meet your needs, we will happily create a unique article of clothing with the Bestee Brand and designs for you! We are always open to creating unique pieces for our customers. If you have a specific design or size request, please contact our customer service team, and we will do our best to accommodate your needs.
Our customer service team is here to help you with any questions or concerns you may have. You can reach us through the Contact Us page on our website, via email, or by phone during our regular business hours. We are committed to providing exceptional customer support and will respond to your inquiries as soon as possible. We are here for you.
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